Empower your call !!
Take a benefit of MNP ( Mobile number portability)
The long awaited MNP finally available for 690 million Indian mobile consumers. Now you can change/switch your mobile service provider without changing your mobile number.
Below FAQ will help you to availing the facility of Mobile Number Portability :-
1. What is MNP?
- Mobile number portability (MNP) permits subscriber to retain his/her mobile number while switching from one mobile service provider to others.
2. Is it affordable and convenient?
- Yes, Porting chargers upto Rs. 19, this is collected by new service provider.
3. Does it allow a technology switch?
- You can stay with same technology GSM/CDMA. And also you can switch form GSM to CDMA or vice-versa
4. How you can request for Porting?
- Contact the new mobile service provider to whom you want to port mobile number.
- Collect CFA ( Consumer Acquisition Form) and Porting form.
- Carefully read the eligibility and other conditions.
- Request for ‘Unique Porting Code’ by sending an SMS from your mobile number to 1900 with text ‘PORT <space><10 Digit Mobile Number you want to port >’.
- Fill up the CAF and Porting Form with the unique code and mobile number.
- Submit the CAF, Porting Form, Address and ID proof/ Photograph.
- If you are a post-paid subscriber, submit a paid copy of the last bill.
- Collect new SIM card from the new service provider.
5. How much time it will take for Activation of ported number?
- Porting time will take 15 working days in Jammu & Kashmir, Assam and North East service areas and 7 working days in rest of India.
6. How frequently you can change service provider and what are the conditions?
- Your are allowed to move another mobile service provider only after 90 days of the date of activation of your mobile number connection or from the date last porting/switching of your mobile number, which ever is applicable.
- If you are a post-paid subscriber then ensure that you have paid all the dues as per your last bill.
- If you are a pre-paid subscriber then your balance amount of talk time, if any , will lapse at the time of porting.
7. Can you retain same mobile number in other city?
- NO, you are allowed to change within the same service-area (circle)
For detailed regulations please visit www.trai.gov.in


